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Frequently asked questions
Does submitting a request confirm my booking?
No. We check availability, prices and provider conditions, then send a quote for you to review.
When will I see the price and payment details?
The quote lists the price, inclusions, exclusions, deposit and cancellation terms. When the receiving account is ready, the team supplies a Wise payment link.
Can I request several services together?
Yes. Add stays, golf, tours, spa and other services to your trip, then submit together. Conditions and confirmation times may differ.
How do I change or cancel?
Contact us with your request reference so we can check conditions and fees. Sending a question does not cancel your request.
When will I receive a voucher?
After confirmation and the agreed payment requirements. Documents and QR codes depend on the provider. Automatic document delivery is not enabled yet.
Do you arrange group or corporate trips?
Yes. Share your group size, dates, budget and requirements for a coordinated proposal, including golf or multiple services.
What about children and luggage?
Tell us the adult and child counts, ages or heights when needed, and luggage. Passenger and luggage capacity must both be checked; provider rules vary.
What personal information is needed?
We use your name, email and contact details to process your request. Do not send card details, passwords or passport copies through this form.
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